US Customs (CBP)
Government & Immigrationcbp.gov

Is US Customs (CBP) Down Right Now?

US Customs and Border Protection (CBP) operates CBP One, the mobile app for asylum seekers to schedule border appointments, and manages Global Entry/NEXUS enrollment. Check live server status, AI-detected outage signals, and community reports below.

This status page is powered by WebsiteDown™ — outage detection with sources attached.

Our probeReachable · 37ms

Isolated or user-side issue

The site looks operational from our probe. If you're having problems, try refreshing or checking your connection.

What this means
US Customs (CBP) is reachable from our probe. If it's not loading for you, the issue is likely local — network, browser cache, DNS, or your ISP. Try the troubleshooting steps below.
OperationalSynthetic Check
No major incidents detected in the last 30 minutes
cbp.gov
301
HTTP Status
37ms
Latency
02:31:22
Checked At
Are you having issues with US Customs (CBP)?
Outage history
Outage Evidence
Synthesized from probe, status page, reports, and external signals
VerdictNo confirmed outage
Live probeHTTP 301 · 37ms · reachable · one region · multi-region Q1 2026
Official statusNot detected
User reports0 reports in last 24h
External signalsNo fresh signals from X, Reddit, news, or third-party status monitors (last 72h)
Automated source summary
Unable to gather web intelligence at this time.
No signals
Automated source scan. Always verify critical incidents with the official provider status page.
0reports / 24h
Signals behind this result3 signals observed
HTTP probe
Responded 301 in 37ms
Normal
DNS resolution
Resolved in 1ms
Normal
Response latency
37ms round-trip
Normal
Down for everyone or just you?
Down for everyone
Our probe fails · Server-side outage · Status page incident
Just you
Our probe succeeds · Try: clear cache, switch network, disable VPN
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US Customs (CBP) Not Working? Try These Fixes

  1. 1Check CBP announcements at cbp.gov or @CBP on Twitter for system maintenance notices
  2. 2For CBP One app issues, force-close and reopen the app, or delete and reinstall it
  3. 3If appointment slots aren't loading in CBP One, try early morning (5–7 AM ET) when new slots are released
  4. 4Clear the CBP One app cache via your phone's Settings → Apps menu
  5. 5For Global Entry/NEXUS issues, try the Trusted Traveler Program portal at ttp.cbp.dhs.gov
  6. 6If the interview scheduling system is down, enrollment centers remain open for walk-in check-ins
  7. 7Contact CBP at 1-877-227-5511 for urgent Global Entry or NEXUS program questions
Test US Customs (CBP) speed

Incident History

Last 30 days
No recent incidents recorded by WebsiteDown
Minute-by-minute probe history available with Starter or Growth monitoring.

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