NetEase
Social Media163.com

Is NetEase Down Right Now?

NetEase is a social media platform for sharing content, photos, and connecting with friends and communities online. Check live server status, AI-detected outage signals, and community reports below.

This status page is powered by WebsiteDown™ — outage detection with sources attached.

Our probeReachable · 2494ms

Isolated or user-side issue

The site looks operational from our probe. If you're having problems, try refreshing or checking your connection.

What this means
NetEase is reachable from our probe. If it's not loading for you, the issue is likely local — network, browser cache, DNS, or your ISP. Try the troubleshooting steps below.
DegradedSynthetic Check
Degraded performance · Response time severely elevated
163.com
301
HTTP Status
2494ms
Latency
02:15:06
Checked At
Are you having issues with NetEase?
Outage history
Outage Evidence
Synthesized from probe, status page, reports, and external signals
VerdictNo confirmed outage
Regional reachability
Live probeHTTP 301 · 2494ms · reachable · one region · see regional probes below
Official statusNot detected
User reports0 reports in last 24h
External signalsNo fresh signals from X, Reddit, news, or third-party status monitors (last 72h)
Automated source summary
Source scan completed — no fresh corroborating signals found.
No signals
Automated source scan. Always verify critical incidents with the official provider status page.
0reports / 24h
Signals behind this result3 signals observed
HTTP probe
Responded 301 in 2494ms
Normal
DNS resolution
Resolved in 0ms
Normal
Response latency
2494ms — slower than usual
Elevated
Down for everyone or just you?
Down for everyone
Our probe fails · Server-side outage · Status page incident
Just you
Our probe succeeds · Try: clear cache, switch network, disable VPN
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NetEase Not Working? Try These Fixes

  1. 1Force-close the NetEase app and reopen it — most session glitches resolve on restart
  2. 2Clear the NetEase app cache: Settings → Apps → NetEase → Clear Cache, then relaunch
  3. 3Try the web version at 163.com if the mobile app is not loading
  4. 4Update NetEase to the latest version — bugs in older builds can mimic outages
  5. 5Log out and back in to refresh your authentication session token
  6. 6Switch from Wi-Fi to mobile data (or vice versa) to isolate a network issue
  7. 7Restart your router and modem if other sites are also slow
Test NetEase speed

Incident History

Last 30 days
No recent incidents recorded by WebsiteDown
Minute-by-minute probe history available with Starter or Growth monitoring.

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Monitor NetEase uptime

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